Privacy Policy

Effective Date: 17 June 2025

Madeira Island Taxi is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data.

1. Who We Are

Madeira Island Taxi is a private taxi company based in Madeira Island, Portugal. We provide transportation services and suggested itineraries to clients visiting the island.

2. What Information We Collect

We may collect the following information when you contact us or make a booking:

  • Full name

  • Contact details (email, phone number, WhatsApp)

  • Pick-up and drop-off locations

  • Date and time of service

  • Any additional details you provide voluntarily (e.g. itinerary preferences)

Our website may also collect technical data such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site (via cookies or analytics tools)

3. How We Use Your Information

We collect and use your information to:

  • Process bookings and respond to inquiries

  • Communicate service details and confirmations

  • Improve our customer service and website performance

  • Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (e.g. when submitting a contact form)

  • Contractual necessity (to provide the service you requested)

  • Legal obligations (e.g. invoices or tax compliance)

  • Legitimate interests (e.g. improving services)

5. Data Storage and Retention

Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at:
Email: info@madeiraislandtaxi.com
Phone/WhatsApp: (+351) 918 694 116

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings. For more details, see our [Cookie Policy] (if applicable).

8. Third-Party Links

Our website may include links to third-party services such as WhatsApp or Google Maps. We are not responsible for the privacy practices of these external sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”.